Merch is everything you sell that isn't a booking — grip socks, tee shirts, gift boxes, extra crates — sold in your shop, at checkout as add-ons, or both. The surface has two tabs: Product is what you sell, Orders is getting it to people.
Find it: Catalog → Merch.
Column 2 — Products
Your product list, organised by Collection — "a named shelf on the shop page — image, name, story." A collection's own editor sets what's "Shown on the collection's shelf"; you assign products to it from each product's Collection field.
The Product tab
- Image, Name, Price and Description / Story.
- Stock — a count that sells down; "leave blank for untracked" items you never run out of. When a counted item hits zero it stops being offered everywhere at once.
- Collection — "which shelf grouping it sits in on the shop."
- Fulfilment — "How this one reaches the customer. Inherit follows your shop setting." Ship it, or hand it over in store.
- Where it sells — independent switches:
- Sell in the shop — "gets a product card on your site."
- Sell online — buyable through the cart.
- Sell as add-on — "appears at checkout in the widget," on the offerings you pick under Offered on ("leave on everything unless you need to restrict it").
- Web address — "used in links; changing it keeps old links working."
New product and New add-on start from the right defaults for each job.
The Orders tab
Every shop order, with a count on the tab, each carrying its fulfilment state:
- Not packed → Packed → Shipped → Delivered for orders that ship; in-store pickups skip the shipping leg.
- Each order shows the one obvious next action — Mark packed, Mark shipped, Mark delivered — and jumping straight to Delivered is allowed, so a shop that hands things over the moment they're packed loses nothing.
Common jobs
- The add-on that pays for everything: create it (socks, an extra crate, a photo package), switch on Sell as add-on, choose the offerings — it's now pitched at the exact moment the card is out, on every booking, without anyone remembering to ask.
- Track the limited stuff: put a stock count on anything you can run out of; the storefront stops selling at zero instead of overselling.
- Work the Orders tab daily: it's the pick list. Mark as you pack and ship, and the customer-facing status stays true without a spreadsheet.