Help centre
How can we help?
Every page of the Counter, explained the way it’s laid out — what each column does, and the steps for the jobs you actually do. New here? Start with The Counter at a glance.
Browse by topic.
Seven groups, matching the Counter’s own navigation — so the help reads in the same order as the screen in front of you.
Essentials
The pages you live in every day — the Dashboard, your numbers, bookings, the schedule, customers and leads.
7 articles →Catalog
What you sell and the rules it sells by — offerings, rooms and lanes, memberships, merch, the cart and promotions.
6 articles →Design
Your website and every surface a customer sees — the AI Studio, storefront sections, theme, the account portal and the embed widget.
5 articles →Communication
Every way you talk to customers — the site chat, forms, the blog, your email templates and text messages.
5 articles →Legal
The paperwork, handled — policies pages, your liability waiver, and the register of every signed record.
3 articles →Setup
Configure-once territory — business settings and Square, your photo library and gallery, the kiosk, staff, automated messaging and support.
7 articles →Other
The records and the connections — the money ledgers, the audit trail, and the third-party tags on your site.
4 articles →Didn’t find it?
Open Support from the rail inside your Counter — tickets go straight to the team that builds Bookuble. Not a customer yet? We’ll show you all of this live.
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