Help centre
Communication
Every way you talk to customers — the site chat, forms, the blog, your email templates and text messages.
Chat
The assistant on your website: the greeting, how much AI answers, your FAQ knowledge, and the conversation inbox.
Read the article →Forms
Build enquiry, quote and free-trial forms across four tabs — Fields, Behaviour, Follow-up and Install — with every submission landing as a lead.
Read the article →Blog
Posts on your own site: titles, images, search snippets — plus the auto-writer that keeps publishing when you don't.
Read the article →Email Templates
Every automatic email, editable: subjects, bodies, merge fields, a live preview and an AI writer that drafts in your voice.
Read the article →Text Messages
Which texts go out and when they may not: confirmations, reminders, auto-replies, quiet hours and the consent rules.
Read the article →Didn’t find it?
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