Privacy Policy
Last updated 9 October 2026
Bookuble is a product of CrewXI LLC, a Texas limited liability company doing business as Bookuble. This policy explains what we collect, why, and what we do with it. If anything here is unclear, email chisholm@crewxi.com and we’ll answer plainly.
Two kinds of people use Bookuble
Businesses who run their bookings on our platform, and their customers, who book and buy on a site we host. This policy covers what we do in both cases. A business that uses Bookuble decides what to collect from its own customers and publishes its own privacy policy — we process that data on their instruction.
What we collect
- Account details — name, email address, phone number, and the business details you give us when you sign up or book.
- Booking and order records — what was booked or bought, when, for how much, and any notes, forms or waivers attached to it.
- Messages — the confirmations, reminders and receipts sent through the platform, and any chat or contact messages.
- Technical data — the ordinary server logs any website keeps: IP address, browser type, and pages requested.
Visits to bookuble.com
We count visits to this website with Vercel Web Analytics, a service of our hosting provider. For each page view it records the page address, the site that sent you, your rough location (country, region and city), and your browser, operating system and device type. It sets no cookies. Visitors are told apart by a code worked out from the request and thrown away after 24 hours, so the numbers are anonymous and cannot follow you to other sites. We use them only to see which pages help people, never for advertising.
If you sign in with Google
When you choose “Continue with Google,” Google tells us your name, email address and profile picture. That is all we ask for and all we receive. We use it for one purpose: to sign you in and to identify your account. We do not use it for advertising, we do not sell it, and we do not share it with anyone else except as described below.
Bookuble’s use of information received from Google APIs adheres to the Google API Services User Data Policy, including the Limited Use requirements.
You can disconnect Bookuble from your Google account at any time at myaccount.google.com/permissions. Doing that stops future sign-ins; to delete the account itself, use the deletion request below.
Meeting recordings
We record demos, onboarding meetings and support calls, and we tell you so before you book — it is in the Terms of Use and on the form you fill in. The recording covers video, audio, whatever is shared on screen and the transcript our meeting software produces.
Why: to train the people who build and support these sites, and to review our own work when something goes wrong. That is the whole list. Recordings are not published, not sold, not used in advertising, and not used in a public case study unless we ask you in writing and you say yes.
Who can see one: our own staff and the contractors who build your site. Nobody else, and no advertising or analytics provider ever.
How long: twelve months from the meeting, then deleted. Ask us sooner and we will delete it sooner — email chisholm@crewxi.com.
If you would rather not be recorded, say so at the start of the meeting and we will stop recording. It will not cost you the meeting. Be aware that anything you share on screen during a recorded meeting is in the recording, so treat a recorded call the way you would treat any room with a camera in it.
Payments
Payments are processed by Square, on the business’s own Square account. We never see or store full card numbers. Square handles card data under its own terms and privacy policy, and it is the record-keeper for the payment itself.
Who we share with
Only the service providers it takes to run the platform, and only what they need to do their job: Square for payments, our email and text delivery provider for messages, our hosting and database providers, and the providers behind our AI features. We do not sell personal data, and we do not share it for advertising.
We will disclose data if the law requires it, and we’ll tell the affected business unless we’re legally prevented from doing so.
How long we keep it
For as long as the business is a customer. When a business leaves, its site and dashboard keep working for 30 days, and we permanently delete its database and deployment within 30 days after that — roughly 60 days from cancellation. After deletion the data cannot be recovered by anyone, including us.
Your choices
- See it, correct it, take it with you. Businesses can export customers, bookings, enquiries and waivers from the dashboard at any time.
- Delete it. Email chisholm@crewxi.com and we’ll delete your personal data, subject to records we’re required to keep. If you booked with a business that uses Bookuble, ask them first — the record is theirs, and we act on their instruction.
- Stop the messages. Every marketing email has an unsubscribe link. Transactional messages — a booking confirmation, a receipt — aren’t marketing and don’t carry one.
Children
Bookuble isn’t intended for children under 13, and we don’t knowingly collect their data. If a business uses Bookuble to book minors, the responsible adult provides the details.
Changes
If we change this policy we’ll update the date at the top, and we’ll tell customers directly if the change is significant.
Contact
CrewXI LLC, d/b/a Bookuble · chisholm@crewxi.com