Cart is two things on one page: the settings for how your shop's checkout behaves, and the list of carts people abandoned before paying — your cheapest recoverable revenue.
Find it: Catalog → Cart.
Column 2 — Left behind
Every cart a customer built and walked away from, with what was in it and when. "No carts left behind" is the goal; anything listed is a sale that nearly happened. The automatic recovery nudge (a timed email carrying the exact pay link) is configured on Setup → Messaging — this column is where you watch it work.
Column 3 — Merch & shipping
The checkout rules for physical goods:
- Flat shipping — one shipping charge, charged once per order, not per item.
- Free shipping over — the order total where shipping becomes free. Blank to always charge.
- Offer a promo code or gift card in the cart — whether the cart shows a code entry box. Leave it on if you run promotions; turn it off for a cleaner checkout.
Column 4 — How the cart works
The explainer for the flow: the bag travels with the visitor across your site, checkout charges through your own Square account, and orders land with the rest of your records.
Common jobs
- Set shipping once: flat rate + a free-over threshold covers most shops. Locals picking up in store? Set the flat rate to zero.
- Watch Left behind weekly: if the same product keeps getting abandoned, the price or the shipping is usually the reason.
- Codes and gift cards themselves are created on Catalog → Promotions — this page only decides whether the cart asks for them.